last updated: 22 May 2019


privacy policy


This website is run by the author of Seven Years Easy Town. As such, I am responsible for protecting your data, and I will do so to the best of my ability. Privacy protection is one of the issues discussed in book 1: beginning.

Contact

If you have questions or concerns about my privacy policy, you can contact me via the contact form or directly: contact@easy-town.org or via post:

Ellen Paschiller aka Charlie A Raya
Meininger Straße 7, 10823 Berlin, Germany
+49 30 705 097 58

Using the contact form

When you send me an email via the contact form, I only require your email address to answer your message. It’s up to you to give your name or not.

Neither the contact form nor the email(s) is stored on the website server.

Apart from your email and your message no other data is collected.

Your message and your data will be transmitted via TLS. Thereby making sure that your data is safe.

I will use your email address solely to answer your message. After our correspondence is concluded, I will delete your email(s) and your data.

Concluded means that all the issues you presented in your message(s) have been addressed.

I will not store email addresses for future use, or share your data unless I am obliged to do so for legal reasons.

Sending a comment via the contact form

If you send a comment about the book or about the website, you can decide whether or not to agree to the publication of your comment on this website.

If you are okay with your comment being posted, tick the comment checkbox.

I will always publish comments anonymously. The reason for this is selfish: it’s less work for me.

Your data will be deleted after your comment is published anonymously.

If I post your comment, the comment is probably retained indefinitely. Send me a message if and when you wish to have your comment deleted.

If your comment is not selected for posting, I’ll delete your message and your data after reading.

For more see above: Using the contact form

Purchasing or pre-ordering an e-book

Purchasing

If you buy the e-book via this website, your data for the invoice and the delivery via email will be processed. This includes

  • full name
  • full address
  • email address

Your data will not be stored on the website server.

PROCEDURE – BUYING

After I receive your order, I will send you the ordered e-book and the invoice.

Once I’ve received your payment, I’ll delete your order form and any related email you might have sent.

I keep two copies of your invoice on an external and password-protected hard drive. One copy goes into the folder where I keep the invoices in sequential order, and the other copy goes into a country folder. The second copy helps me to keep an overview of where I’ll have to pay VAT/tax.

In accordance with German law, I am required to store invoices for ten years. After those ten years, I’ll delete your invoice.

Your data from the invoice will not be analysed, used or shared. It will merely be stored unless legal actions are required. For this see below: sharing data.

No unauthorised person has access to this data.

PURCHASING VIA KOBO

If you purchase the e-book via Kobo, I’ll receive no personal data about you, and Kobo’s privacy policy for your country applies.

PRE-ORDERING

If you pre-order an e-book, your data for the invoice and the delivery via email will be processed. This includes

  • full name
  • full address
  • email address

Your data will not be stored on the website server.

PROCEDURE PRE-ORDERING

I’ll keep an account of your pre-order, the confirmation of your payment, and your email address until the pre-ordered e-book is published and delivered to you via e-mail.

After delivery, I’ll delete your order form, the payment confirmation, and any related email you might have sent.

I keep two copies of your invoice on an external and password-protected hard drive. One copy goes into the folder where I keep the invoices in sequential order, and the other copy goes into a country folder. The second copy helps me to keep an overview of where I’ll have to pay VAT/tax.

In accordance with German law, I am required to store invoices for ten years. After those ten years, I’ll delete your invoice.

Your data from the invoice will not be analysed, used or shared. It will merely be stored unless legal actions are required. For this see below: sharing data.

No unauthorised person has access to this data.

Cookies, tracking, profiling, analysing, Google, social media

This website doesn’t use cookies. It doesn’t track, profile or analyse any data. This website doesn’t use any Google tools or social media links.

I have a Twitter account (@CharlieARaya1) which I might use to keep readers informed about new additions to the website and new publications.

Saying all this, if you’re logged into your Google, Facebook or similar account while visiting this website, those companies will collect data about your activities on this website unless you have changed your privacy settings in your account in a way that doesn’t allow for tracking.

Statistics

I am as curious as the next person about the number of visitors to my website and where they come from. And I also like to know which pages get the most visits.

I found this little WordPress plugin ‘Statify’ which doesn’t collect any personal data and only counts visits. It also deletes all data older than fourteen days.

Statify collects the following anonymised data:

  • hits per page / post
  • top referers

In addition I have installed the WordPress Plugin ‘WPStatistics. It does collect a lot more data, but all data is collected anonymously. All data is stored on my server and will not be shared with anyone.

WPStatistics collects the following anonymised data:

  • visitors
  • pages / posts visited
  • search engine referrals
  • search words
  • browsers used
  • referring sites
  • country of visitors

This means, from my side you visit this website anonymously unless you purchase or pre-order e-book.

Website Security

You might know that websites are often attacked by bots, sometimes by people. For these cases, I have installed a security plugin which registers all attackers and allows me to ban their IP.

The IP will only be saved in a log file when the IP holder tried to log in or to access a non-existing page (triggering a 404 error). The latter happens more often than you’d think and I still can’t figure out what you achieve by doing that. And I am not intrigued enough to find out. Anyway – any such IP will be saved and blacklisted. Should any real person by mistake trigger the alarm, I’ll not use the IP for anything. The log files are saved for thirty days.

Hosting

This website is hosted by the Strato AG. Strato saves your IP-address in a log file when you visit my website. Your IP-address will be kept for a maximum of seven days. This measure helps Strato to recognise and block attacks on the server.
In addition Strato keeps a statistic about the website. IPs are anonymised.

Strato is responsible for your data. I have a contract with Strato, a so-called Auftragsverarbeitungsvereinbarung (AVV / ADV) – and please don’t ask me what an English equivalent might be. However, I can tell you what it means. With this contract, the Strato AG confirmed that it will treat your data in compliance with the GDPR (General Data Protection Regulation).

Sharing your data

There are only two cases in which I will share your data.

a) If legal actions are required in one or more of the following cases:

  • copyright infringement
  • legal disputes
  • fraud
  • harassment
  • offence
  • and any other case which might require legal actions

b) If the tax authorities require to see my invoices.

Other than that, there will be no sharing of data.

How long I retain your data

Messages and forms will be deleted as soon as our correspondence or your purchase is completed.

Two copies of your invoice will be saved on an external hard drive for ten years in accordance with the German Tax Law.

Your rights

Since the only data I keep, for a legal reason, is your invoice, you already have a copy of all the data I have about you. Which means that none of the GDPR Rights apply because they are all about data collected without sending you a copy.

How do I protect your data?

This website uses TLS to ensure safe transmission of your data. The use of https:// instead of http:// and the green lock-symbol indicate that TLS is active.

I store all invoices on an external and password-protected hard drive.