last updated: 30 May 2019
Terms & Conditions – e-books
In some respects, I am quite old-fashinoned, and I would prefer a good old, binding handshake to a lot of rules.
Saying that the terms & conditions are quite simple for present purposes.
Purchase: You order and purchase a copy of the e-book via this website or via Kobo.
Delivery: You will receive your copy of the e-book and the invoice within 24 hours after I’ve received your order.
Payment: With your order you agree to settle the invoice for your order within seven days. It would be incredibly annoying for both of us, should you fail to do so. I haven’t decided yet which steps to take in such a case. But I reserve the right to come up with something. Should you have trouble with the timely transfer, please, let me know.
And that could be us done, except for four points.
Cancellation & Refund / Right to return: You have the right to return the e-book within fourteen days after receiving the e-book. There are slightly different approaches in different countries. But since I am based in Europe, I’ll go by the 14 day cooling off period. Generally, I think that the right to cancel and to return goods is a good rule. In the case of digital goods, I find it a little unsatisfactory. The fact that I could use a ruling to exempt you from a refund, doesn’t really help. The rule states that online digital content is exempt from refunds, if you have already started downloading the content and you agreed that you would lose your right of withdrawal by starting to read. How would I tell whether or not you’ve started reading the book?
As for copyright: Don’t be a dick and feel all clever about handing out free copies of the e-book. This book is protected by copyright law and is not available for free distribution. Nor is it permitted to use any part or idea of the book without prior, written permission by the author. Any copyright infringement will be prosecuted.
About the price: For the German and the Austrian market, I have to keep this price fixed until the 29th March 2020 in compliance with German law.
Disagreements: Should there be any trouble, German laws apply, since I am based in Germany.
For more information see:
Let me know if there is anything I missed or if you have any questions concerning the terms & conditions. Please, use the contact form for your remarks. Thank you.
Terms & Conditions – photography
It’s really simple.
You get in touch to get more information, either on available photographs from a series, formats, printing procedures, licences and all the lot. All correspondence is non-binding.
After discussing all details, I’ll send you an invoice with a full price, including all costs, such as fee, production costs, transport, VAT, customs (if required), all neatly listed.
The invoice does not constitute a contract, and you are free to ignore it. I would be thankful, however, if you could let me know about your decision not to settle the invoice after all.
PAYMENT – SPECIAL AGREEMENTS
It is possible to agree to a split the payment.
- up to €150 = 75% before printing, 25% after receiving the print
- €150 – €300 = 50% before printing, 50% after receiving the print
- above €300 = 25% before printing, 75% after receiving the print
The split payment will be offered in the invoice. However, a written confirmation by the buyer is required for this special agreement to be valid.
If you settle the invoice, the terms & conditions on this website, as well as the terms & conditions of the printer WhiteWall are binding.
This means from my side that I will place the order for your print within 24 hours after receiving the confirmation of your payment. Or, in the case of a licence, that you will receive a file of the photograph within 24 hours (and adjusted to your requirements).
Should there be any complaints about the print then the terms & conditions of WhiteWall apply. Any delays, returns, or production complaints will have to be settled directly with WhiteWall.
And lastly, in addition to your print from WhiteWall, I will send you a signed certificate for your print.
Should you wish to withdraw from the contract, please, be aware that you’ll have to deal with WhiteWall about the print. As for my fee: I’ll return my fee to you if your troubles with WhiteWall cannot be resolved, or if you wish to return the print within the period WhiteWall offers for returns.
Just on a sidenote … My experiences with WhiteWall have been solely positive ever since I started using them years ago. However, I hope you do understand that I can’t be held responsible should WhiteWall mess something up.
One note on licences: I know it’s a complex issue, to say the least. But I like to do business without fuss, and I hope that we will settle all details upfront and as simple as possible but with the understanding that any violation of said details will be prosecuted. Or, in other words – I like ease, but that doesn’t mean I just sit back if someone takes advantage.
If you have any questions, or if you think that anything is missing here, please, don’t hesitate to contact me. If anything, I am a fair player.